Patients Talk...


With all current and future healthcare reforms, there is one fundamental question that underlies them all: is our healthcare just a business or is it a guaranteed service to protect citizens’ lives and well-being? Which way leads to Dr. Jekyll and which one to Mr. Hide? Citizens’ right to life is one of the basic principles of the European Welfare states. Governments are protecting their citizens with armies, social services and, last… Read More

What does it take for a medical professional to express at least the same level of empathy to patients we are accustomed to receive in a civilized environment? And consequently what do patients perceive as a good quality care? Looking at many comments on the subject published by medical professionals, one can identify at least three modes of thinking:   1.Patient satisfaction depends on physician’s workload. 2.Give patients what they want to make them… Read More

Patient engagement is said to be the prerequisite to improve the European health system. With the rapid growth of aging population and cumulative costs for hospitalization, patients are expected to take over part of the burden by actively controlling their own health. But practices in many European hospitals still contradict those brilliant intentions. As soon as you cross hospital’s threshold you are stripped not only of your personal belongings, but of your… Read More